Unified inbox
Conversations from every channel in one list. Who is on what, what is waiting, what is solved; at a glance.
- Assignment, priority and tags
- Internal notes and @mentions
- Saved views and filters
- Merging and related conversations
Omnichannel customer support
WhatsApp, Instagram, email and your website chat land on the same screen. The AI agent answers first from your knowledge base; your team takes over with assignment, SLAs and internal notes.
Let's set up a 30-minute walkthrough for your team.
Hi, what's the shipping status of the order I placed yesterday?
Copilot suggestion
Estimated delivery: tomorrow by 18:00. Remind the customer of the return policy too
Product tour
From the inbox to the AI agent, from SLAs to the mobile app, every part shares the same data model.
Conversations from every channel in one list. Who is on what, what is waiting, what is solved; at a glance.
An agent grounded in your knowledge base answers common questions itself and hands the conversation to your team, with context, when it is unsure.
First-reply and resolution targets, business hours and holidays. Warnings before time runs out, automatic escalation when it does.
Added to your site with one line of code; speaks in your brand colours and recognises the visitor.
Get instant notifications on iOS and Android, reply on the go and manage your availability.
Connect your channels through official APIs and let your own systems talk to ClickFix over the REST API, webhooks and MCP.
Channels
Connected through official APIs; one person's messages across channels merge into a single customer profile.
How it works
The setup wizard walks you through each step; each one becomes a persistent checklist in your workspace.
Enter your business name, language and business hours. Your team gets its own workspace.
Web widget, email or WhatsApp. Connections go through official APIs and take a few clicks.
Send invitations by email, assign roles and teams. Everyone sees their own inbox.
Copy one line of code; the first visitor message lands in your inbox right away.
Who it's for
The AI agent handles order, shipping and return questions; your team focuses on conversations that turn into sales.
From ticket to issue, from fix to an automatic update to the customer, the loop closes.
Manage bookings, quotes and complaints in one place, whichever channel they come from.
Pilot program
We are building ClickFix together with its first teams. Logos of businesses in the pilot program will appear here with their approval.
Pricing
Every plan includes the unified inbox, the mobile app and the web widget. Change plans at any time.
TRY 1,000/ month
Billed monthly · VAT included
A larger team?
Talk to sales about custom limits, SLA, single sign-on and invoicing options.
FAQ
Can't find something? Write to us from your workspace once you sign in.
Connect your channels, invite your team and answer your first conversation today.
Book a demo