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Security and KVKK

Customer data, compliant and under control.

KVKK data requests, enterprise sign-in, isolation and an audit log are built into the product. Below is every control that works today.

KVKK Privacy Notice

KVKK tools built in

Handle data subject requests from the dashboard, without a separate process or manual data extraction.

  • Export of a person's data
  • Erasure and anonymisation requests
  • Retention periods per data type
  • Consent records
  • Automatic handling of Meta data deletion requests
  • IYS consent check before sending SMS

Identity and access

Decide who can access what with roles and permissions, and re-verify identity for sensitive actions.

  • SSO: SAML and OIDC
  • User and group provisioning with SCIM
  • Two-factor sign-in (authenticator app or email code)
  • Passwordless sign-in with passkeys
  • Step-up verification for sensitive actions
  • Role-based permissions

Isolation and audit

Each business's data stays inside its own organization; important changes are recorded.

  • Per-organization data isolation
  • Audit log
  • Our support team enters your account only with a time-limited grant from you; every action is audit-logged
  • Channel and integration keys stored encrypted

Responsible AI

The AI agent and copilot treat customer text as data, not as instructions.

  • Personal data is masked before it reaches the model
  • Prompt injection checks
  • Replies cite only the supplied sources
  • AI replies are logged and reviewable

Secure connections

Every endpoint that talks to outside systems is signed and verifiable.

  • HMAC-SHA256 signed, timestamped webhooks
  • Scoped API keys
  • PIN and end-to-end encryption option in video rooms

Related guides

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