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Engineering bridge

Support and engineering on the same issue.

When a bug report comes in, link the conversation to a Linear, Jira or GitHub issue. Your team stays informed as it moves, and affected customers get a follow-up when it is fixed.

  1. 01

    Issue linking

    Open a new issue from a conversation or link an existing one; ClickFix's built-in issues work too.

  2. 02

    Follow-ups

    When an issue changes, follow-up tasks are created for linked conversations, so no customer is forgotten.

  3. 03

    Revenue impact

    See which companies a bug affects and their combined revenue to prioritise.

What's included

Ready out of the box.

  • Linear, Jira and GitHub connections
  • Sentry issues
  • Built-in issues
  • Conversation-issue links
  • Follow-up tasks
  • Affected revenue view

Your customers are writing. Are you ready?

Connect your channels, invite your team and answer your first conversation today.