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Self-service

Let customers find the answer themselves.

Articles you write in the knowledge base are published in your public help center and become the AI agent's source. A community forum adds a place where customers help each other.

  1. 01

    Rich editor

    Write articles with headings, lists, tables, code blocks and images; organise them in collections.

  2. 02

    Public help center

    A separate help center address per brand, Turkish and English pages, a sitemap and search.

  3. 03

    Community forum

    Customers ask questions under categories and topics and answer each other and your team.

  4. 04

    Connected to AI

    The AI agent grounds its replies in published articles; update an article and the agent's knowledge follows.

What's included

Ready out of the box.

  • Collections and articles
  • Full-text search
  • Help center per brand
  • Turkish and English content
  • Community forum
  • Sitemap for search engines

Your customers are writing. Are you ready?

Connect your channels, invite your team and answer your first conversation today.